Practical Knowledge
The best way to get somewhere is to talk to someone who  been there. A guide. A leader. You want someone who can point out the pitfalls as well as the shortcuts. PCM brings to every client the experience and skills of trained professionals - men and women who have walked the walk hundreds of times. Specialists that are committed to the highest level of customer service.

PCM's size and diversity allows our employees to share a wealth of experience from a personnel staff skilled in all aspects of community management. Our combined staff includes CPA's, degreed accountants, community managers, recreation directors, landscape coordinators, human resource directors, MIS directors, maintenance specialists, and experienced support teams for all departments. Everything you need to get the job done.

35 Years’ Experience
PCM has been serving clients in Southern California for over 35 years. No other company can match its depth of experience, knowledge and range of services. Our management portfolio of nearly 80,000 units consists of Associations numbering as few as 6 units to as many as 14,000. The long relationship we enjoy with many of our Associations is an active testimony to the quality of our management service. We are very proud that our experience and reputation for service and integrity have set the standard for management companies nation-wide.

Personal Service
Every Association, large or small, receives the same attention and high quality professional service. PCM's corporate motto - "A Personal Commitment to Management Excellence" - is a practical expression of a team of experts in community management dedicated to the highest principles in the industry.

Proprietary Systems and Technology
PCM has specially designed management programs for customer service and management personnel to increase the efficiency and economy of service to your community. A combination of powerhouse computer systems and proprietary software allows PCM to provide the most advanced financial record keeping and automated services available today.

But we never let technology overshadow the personal nature of our business. For example, we have the latest in voice mail systems but because of our unwavering commitment to personal service, our receptionist personally answers and directs the majority of all calls received.

PCM also maintains a web site location and each manager utilizes an individual E-mail address. We also can develop, host, and maintain your Association's very own website. This service allows you and your homeowners the ability to access account information at your own convenience and greatly enhance communication. In addition, homeowners will be able to submit maintenance requests and service requests that are stored on their own master file, view vital Association information such as your Rules and Regulations, and retrieve needed forms while learning about the community.

Homeowners will feel more connected and a part of the neighborhood through use of this service. Future links will include local service vendors such as real estate professionals, home service providers, banking institutions, etc.

Mission Statement
"Our mission is to provide superior customer service while enhancing the value and enjoyment of PCM-managed communities."

Core Values
Leadership
Integrity
Dedication
Courtesy
Innovation
Continuity